After months of lockdown and travel bans, the world is gradually opening up. Thailand– based hospitality group Cross Hotels & Resorts has also reopened a number of its propertie
Thailand-based hotel group, Cross Hotels & Resorts has opened a number of its properties with strict health and safety protocols in place. From the time of arrival of the guest at the airport to the time of departure, staff at Cross properties follows the guidelines religiously.
The group is offering flexible incentives to Indian travel agents. It has an extensive portfolio of properties in Thailand that include X2 Vibe Buriram Hotel, X2 Koh Samui – A Spa Retreat, X2 Kui Buri Resort, Away Chiang Mai Thapae Resort – A Vegan Retreat, Away Koh Kood Resort, X2 Vibe Chiang Mai Decem Hotel, X2 Vibe Pattaya Seaphere and Oceanphere and X2 Vibe Phuket Patong among others.
Katerawee Thepprachum, of Sales at Away Chiang Mai Thapae Resort – A Vegan Retreat, says that they have visible signage throughout the hotel, reminding guests of social distancing guidelines, personal hygiene and the importance of personal protection equipment. The hotel is suitable for leisure FIT, family leisure groups as well as business travellers, even buy-out groups looking for a private arrangement.
Based on static rate offers, most Cross Hotels could consider providing incentives to travel agents based on the number of room nights. For instance, 501-1,000 room nights get three per cent incentive. On working with Indian travel agents, Chayanisa Ruankew, General Manager, X2 Vibe Chiang Mai Decem Hotel, says, “If the agents book 15+1 rooms, they will need to pay only for 15 and the remaining room will be complimentary.”
Steve Lockhart, Cluster General Manager, X2 Pattaya Oceanphere and X2 Vibe Pattaya Seaphere, adds, “X2 Vibe Pattaya Seaphere is fit for small M!CE and leisure groups. X2 Pattaya Oceanphere, on the other hand, is suitable for couples, a leisure group of friends, and families.”
X2 Vibe Phuket Patong is suitable for leisure, FIT and small M!CE groups with 60- 80 pax. “It is located close to key tourist attractions, a large shopping mall, and the beach is only a two-minute walk away,” shares Ismet Isakovski, General Manager, X2 Vibe Phuket Patong.
Artana Komang, General Manager, X2 Bali Breakers Resort, adds, “We love to have all market segments from India. We have rooms and villas for the leisure guest, meeting rooms that can fit up to 100 persons for any M!CE request, and also varied wedding venues.”
QUICK BYTE X2 Vibe Phuket Patong is suitable for for leisure, FIT and small M!CE groups
INCENTIVES-Most Cross Hotels could consider providing incentives to agents based on the number of room nights. For instance, 501-1,000 room nights get 3% incentive. At X2 Vibe Chiang Mai Decem Hotel, if the agents book 15+1 rooms, they need to pay only for 15 rooms
